89bd7 Privacy Policy
Your personal information is completely safe with us. Here you will find a detailed description of how 89bd7 collects, stores, and protects your information.
1. Introduction
89bd7 ("we", "our", "platform") is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") explains what information we collect, how we use it, and how we keep it safe when you use the 89bd7.cam website, register an account, or use our services.
By using this platform, you are considered to have given your consent to this Privacy Policy. If you do not agree with any terms of this policy, we ask that you refrain from using our services and contact us for assistance.
This policy should be read together with our Terms and Conditions and Responsible Gaming policy. Feel free to contact us directly with any questions.
2. What Information We Collect
89bd7 collects different types of information for different purposes. The categories are described in detail below.
Personal Information
Information collected during account creation and as part of the identity verification (KYC) process:
- Full name (as per national ID card)
- Date of birth (for age verification)
- Valid email address
- Mobile number (Bangladeshi)
- National ID card or passport number
- Current address
Financial Information
Payment-related information collected to process deposits and withdrawals:
- bKash / Nagad / Rocket / Upay mobile number
- Transaction amount and date
- Transaction reference number
- Deposit and withdrawal history
We do not store full bank account numbers or card details.
Technical Information
Information collected automatically when you use your device and browser:
- IP address and device type
- Browser version and operating system
- Session duration and login date
- Cookies and session tokens
- Page visit history (within the site)
Gaming Activity Information
Information collected to improve your gaming experience and ensure responsible gaming:
- Play history and list of preferred games
- Betting amount and frequency
- Bonus usage records
- Win and loss statistics
- Self-exclusion or limit-setting information
3. Purpose of Using Your Information
89bd7 uses your information only for specific, legitimate, and transparent purposes. We do not use your information for any reason beyond those stated below.
Account Management
To handle registration, verify login, and ensure account security.
Payment Processing
To safely complete deposit and withdrawal transactions.
Identity Verification
To complete the KYC process for age confirmation (21+) and fraud prevention.
Customer Support
To provide effective assistance via live chat and email.
Responsible Gaming
To monitor gaming patterns and identify and prevent harmful behaviour.
Service Improvement
To improve the quality of the platform and refine the user experience.
4. Data Storage and Security
89bd7 applies industry-standard security measures to keep your personal information safe. The key features of our security measures are outlined below:
- SSL Encryption: Our entire website is protected by 256-bit SSL encryption technology. This means all data exchanged between you and our servers is kept in an encrypted state.
- Secure Data Centres: Your information is stored on servers with high levels of physical and network security.
- Access Controls: Only authorised staff can access your information, and they are bound by confidentiality agreements.
- Regular Audits: Our security systems are regularly reviewed and updated to address any new threats.
- Password Hashing: Your password is not stored directly — it is kept in an encrypted hash format.
Data Retention Period
We retain your personal information only for as long as it is needed or required to meet legal obligations. Generally:
- Active account data: for as long as the account remains active.
- Closed account data: for a defined period after account closure (in accordance with legal and regulatory requirements).
- Financial transaction records: for a specific period as required by legal obligations.
- Technical log data: for as long as needed to meet security review requirements.
Once the retention period ends, data is securely deleted or anonymised.
5. Sharing Information with Third Parties
89bd7 does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, in certain circumstances we may share information on a limited basis:
- Payment Providers: Information necessary to complete transactions is shared with payment gateways such as bKash, Nagad, Rocket, and Upay. These organisations follow their own privacy policies.
- Identity Verification Services: Authorised third-party services may be used to complete the KYC process.
- Legal Obligations: Information may be provided as part of a court order, government directive, or legal process.
- Fraud Prevention: To meet anti-money laundering (AML) and counter-terrorism financing (CFT) requirements.
- Business Partners: Game software providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, etc.) run games on their own servers, but your personal information is not shared with them.
In all cases, the amount of information shared is kept to a minimum and the relevant party is required to maintain confidentiality.
6. Cookie Policy
The 89bd7 website uses cookies for various reasons. Cookies are small data files stored in your browser that help improve the functionality of the website.
Essential Cookies
Essential for maintaining login sessions and running the basic functions of the website. These cannot be disabled.
Analytical Cookies
Collect statistical information to understand how users interact with the site. This information is anonymised.
Preference Cookies
Used to remember your language preference, display settings, and other personalised choices.
Security Cookies
Used to detect fraudulent activity and ensure account security.
You can control some cookies by changing your browser settings. Please note that disabling essential cookies may cause certain features of the site to not work correctly.
7. Your Rights Regarding Your Information
89bd7 gives users the opportunity to maintain control over their personal information. You have the following rights:
Right to Access
You can request to see what information we hold about you.
Right to Correction
If any information we hold about you is incorrect or incomplete, you can request that it be corrected.
Right to Deletion
In certain circumstances, you can request that your personal information be deleted (subject to legal obligations).
Right to Restrict Processing
In certain cases, you can request that the processing of your information be limited.
Right to Data Portability
You have the right to request a copy of the information we hold about you in a commonly readable format.
Right to Withdraw Consent
You can withdraw consent given for marketing or optional communications at any time.
To exercise any of the rights listed above, please contact us at our support email: [email protected]
8. Protection of Minors
89bd7 follows a strict age verification policy. Our platform is intended only for individuals aged 21 and above. We do not knowingly collect any personal information from those under 21.
Age is verified at the time of registration, and date of birth is confirmed during the identity verification (KYC) process. If we become aware that a minor has used our platform, their account will be closed immediately and all collected information will be deleted.
If you believe a minor is using our platform, please contact us immediately.
9. Changes to the Privacy Policy
89bd7 reserves the right to update or amend this Privacy Policy at any time. If significant changes are made to the policy, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- A visible notice will be displayed on the website.
- The "Last Updated" date at the top of this page will be changed.
Continued use of the platform after an update will be considered as your agreement to the new policy. It is therefore recommended that you review this page regularly. Previous versions of this policy are available upon request.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. Our data protection team will process your request as quickly as possible.
Privacy Email
[email protected]
Live Support
24/7 Live Chat — speak with us directly in Bengali
We generally respond to requests on business days according to BST (Bangladesh Standard Time, UTC+6). For urgent matters, please use our 24/7 live chat service.